audilyx.ai

Integrations · coming soon

Plugs into your floor.
More on the way.

Today, calls reach Audilyx by bulk upload or webhook, and reports go out as CSV. Direct connections to the tools your contact centre runs on are being built now.

Available now.
No engineering project needed.

Bulk upload

Live

Drag in a batch of recordings, in the formats your dialer already exports.

Webhook API

Live

Post each call to Audilyx as it ends, and it is scored within minutes.

CSV export

Live

Take agent, team and compliance reports into Excel or your BI tool.

Coming soon.
Tell us which one you need first.

Cloud dialers

Soon

Pull recordings straight from your dialer, no manual exports.

CRM

Soon

Attach the score and the flagged moment to the customer record.

Helpdesk

Soon

Link support calls to their tickets, and score the resolution.

Cloud storage

Soon

Watch a storage folder and score every recording dropped into it.

Alerts in chat

Soon

Send fatal and zero-tolerance calls to your team chat the moment they're found.

Single sign-on

Soon

Let your team sign in with your company's identity provider.

LMS export

Soon

Send coaching lessons and quiz results to the LMS you already run.

Data warehouse

Soon

A scheduled feed of every score, for your own dashboards.

Using a dialer or CRM we should support? Tell us, and we'll prioritise it.

hello@audilyx.com →